TAV ASSIGNS KRSTEVSKI AS A BOARD MEMBER, ERSOY AS A GENERAL MANAGER

TAV ASSIGNS KRSTEVSKI AS A BOARD MEMBER, ERSOY AS A GENERAL MANAGER

TAV Airports, as of 1st of January 2017, has assigned Zoran Krstevski as a Board member of TAV Macedonia, while Alp Er Tunga Ersoy has been assigned as the new General Manager of the company that operates both Macedonian airports – Skopje Alexander the Great and Ohrid St. Paul the Apostle. 

-As distinguished aviation professional, with his long years of managerial experience in different Macedonian aviation institutions, Zoran Krstevski has been assigned as a Board member of TAV Macedonia, where we are assured that with this position he will give his excellent contribution for TAV Airports’ new projects and ventures in the wider region.  At the same time, Alp Er Tunga Ersoy, is assigned as the new General Manager of TAV Macedonia, with expectations to lead the company into its further success, developing the Macedonian airports, as TAV Macedonia managerial team has been doing in the past 7 years, announced TAV Airports from Istanbul.

The holding expressed its gratitude to the managers for the achieved success so far and wishes them further success in the new assignments.  

-I’d like to thank to TAV Airports for the trust they have given me since their entrance on the Macedonian market, as a general manager to lead the company that in the last 6 years has managed to develop Macedonian airports tripling the number of routes from our man hub - Skopje Airport, and increasing the passenger number for more than double since 2010. From the close cooperation we had in the past years, I’m convinced that my colleague Ersoy will further develop the business in Macedonia, contributing to the general air traffic development, using TAV Airports valued know-how in aviation operations, stated Zoran Krstevski, Board member of TAV Macedonia.          

Alp Er Tunga Ersoy was TAV Macedonia Deputy General Manager since the entrance of TAV Airports on the Macedonian market and has more than 17 years of experience in aviation, working for TAV Airports since 1999. He was terminal Duty Officer and then terminal Duty Manager at Istanbul Ataturk Airport until September 2005; then he joined TAV Airports’ international project in Georgia, serving as the Airport Manager and then the Deputy General Manager at Tbilisi International Airport until 2008. Since September 2008 until now, he was the Deputy General Manager of TAV Macedonia.

I’d like to thank to TAV Airports for the new position as the General Manager of TAV Macedonia and to Zoran Krstevski for his valued managerial contribution for the development of Macedonian airports we have achieved together until now. We have cooperated very closely and we will continue to work very closely in the future, having on mind his new position and our vision to see Macedonian airports as the main air traffic centers in the region, offering diverse services, attractive not just for the Macedonian citizens but for the travelers from the neighboring countries as well, stated Alp Er Tunga Ersoy, TAV Macedonia General Manager.     

TAV Macedonia finished the 11 months of 2016 with 16% increase in the passenger’s traffic number, reaching 1.661.010 passengers. In the same time period, January-November 2016, the number of flights has been increased by 10% on an annual level.

In 2016, for the 3th time in the last 5 years, Skopje Airport has received the ASQ (Airport Service Quality) award from ACI (Airports Council International) – being named as the Best Airport in Europe in terms of airport service quality, in the category of airports under 2 million passengers. As an award that is a result of independent ACI surveys made on the airports all around the world, measuring passenger’s satisfaction in different categories, this recognition from ACI is a very important proof that within the last 7 years TAV Macedonia has succeeded to improve the services offered in the terminal building.

Covid19: Travel Safe

Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.

As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.

The precautions taken at our airport can be grouped under three main areas.

Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.

To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.

We kindly remind you to wear a mask during your trip to and from the airport with public transportation.

No, you can still check-in to your flight when you arrive at the terminal. On the other hand, for a faster and safer experience, we recommend to complete your online check-in before arriving at the terminal, whenever possible.

We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.

X-ray machines and trays are disinfected frequently.

Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.

Until further notice, only passengers and airport staff will be allowed inside the terminal. Please wait in the carpark to welcome guests.

We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 3 hours for international flights.

The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr

The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.

F&B areas, kitchens and storage areas are frequently disinfected.

We recommend using contactless payment options.

The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.

Duty-free areas and storage areas are frequently disinfected.

We recommend using contactless payment options.

The prayer areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.

Boarding pass and ID checks are configured to minimize contact with others.

Passengers without masks won’t be allowed to board the airplane.

International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.

All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Baggage conveyor systems are disinfected frequently.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Skopje International Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Skopje International Airport

Frequently Asked Questions

 

There is regular shuttle bus transportation at Skopje International Airport for passengers that passes and stops at key bus stops in the City of Skopje, and arrives to the Airport, handled by the company ‘Manora’. The shuttle bus timetable is prepared according to the arrivals/departures of flights. The bus is stopping on these bus stops: Hotel “Holiday Inn”, Transportation Center, TC Biser, and Skopje International Airport. One way ticket for the shuttle bus costs MKD 180. You can find more information in the Passenger guide section of the web-page.

Skopje International Airport operates 24/7. You can arrive at the Airport at any time and wait for your flight. Restaurants and cafes such as Cakes & Bakes, Burger King and NeedStop are available for the passengers at any time, business lounge (PrimeClass CIP Service) offers you comfort 24/7, while the ATU Duty Free, opened during flights operations, offers a wide range of products.  

Check-in, registration of passengers at the check-in counters for passengers and baggage starts at least 120 minutes (2 hours) prior to the scheduled time of departure, and for intercontinental flight, at least 180 minutes (3 hours) prior to the departure time indicated on your flight ticket. Closing time of the airport check-in counter is no later than 40 minutes prior to the scheduled departure time indicated on your flight ticket, and for intercontinental flight no later than 60 minutes prior to the departure time indicated on your flight ticket.

For information about your flight, please follow the airport web-site, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e. as we receive information by airlines.

If you need urgent additional information about your flight, you can call the Information Desk on the phone number: +389 2 3148 333. The Information Desk is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at customer.mk@tav.aero.

If you lose your personal belonging at the airport or onboard the aircraft, please report it to the Lost & Found Unit while you are still at the airport. If you have already left the airport, please send an e-mail to lost.property@tav.aero

If you find lost item/s, please immediately report it to the officers of Lost & Found Unit, Security, or Check-in Counter, and send an e-mail to lost.property@tav.aero

TAV Macedonia in 2015 introduced free Wi-Fi internet at Skopje International Airport, and in 2019 it has been upgraded. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called "City of Skopje", password is not required. This network is not time-limited and log-in or sign-in is not required for future connections.

You do not need to reserve a parking lot in advance.

Car Park Pricelist:

1h – MKD 80

2h – MKD 100

2–4h – MKD 150

4–8h – MKD 200

8–24h – MKD 600

You can find more information in the Parking section of the web-page.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge. By enclosing the traffic license and the disability identification card at the Car Park Counter, located inside the terminal building, our employees will cancel the car park ticket and the disabled person will be automatically exempt from paying for the car park service. If all designated parking lots for disabled persons are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building next to the Information Desk. Passenger with reduced mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness or other cause of disability.

Currently – no, but we are working on it. At Skopje International Airport smoking is allowed only within the open terraces of the cafeterias located in the landside of the Terminal building. Smoking is not allowed within the Terminal Building. 
 

For any other question that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to: customer.mk@tav.aero. This is our Customer Relations Department, and our staff will respond to you accordingly as soon as possible.