TAV Macedonia received plaque for best corporate social practices for 2018

TAV Macedonia received plaque for best corporate social practices for 2018

TAV Macedonia is awarded with a plaque by the Ministry of Economy of Republic of Macedonia and the Coordinative body for corporate social responsibility of enterprises, for successfully conducted corporate social responsible practices in 2018, in the category - “relations with the market“, for the project „Incentives for airlines and tour-operators“, realized in the time period June 2017 – June 2018.
TAV Macedonia is the only big enterprise awarded for best corporate social responsible practices in 2018 in the category “relations with the market“.
The project “Incentives for airlines and tour-operators“, that won the recognition by the Ministry of economy, is with a main goal - increase of the air traffic, in order the Macedonian market to become more visible for airlines, the competition to be increased, and Skopje and Ohrid airports to become regional aviation hubs.
Along with the incentive schemes, that are globally promoting the Macedonian airports to airlines and tour-operators, initiated by TAV Airports holding, TAV Macedonia is hardly working on improvement of airports services quality as well, in order to achieve one of its main goals – high level of customer’s satisfaction.
- By designing and implementing the incentive schemes for airlines and tour-operators, TAV Macedonia as an airport operator has been building the relations with airlines and tour-operators, as our partners, since 2010. This activity, as an ongoing project within our marketing strategy, has a visible direct effect on the market development, resulting with continuous passenger’s traffic increase at both Skopje International and Ohrid St. Paul the Apostle Airports. We are highly devoted on the network development of the Macedonian aviation market, in order to achieve a sustainable airport operations business, as well as on improvement of airport quality services at both airports. To listen and understand the needs, requests, complaints and suggestions of the customers is essential for improvement of service quality. Therefore, we are taking place in airport service quality program applied by Airports Council International (ACI) worldwide. The program enables us to understand how passengers rank us and creates globally renowned benchmark of our service quality among other airports, stated Alper Ersoy, TAV Macedonia General Manager.
TAV Macedonia project “Incentives for airlines and tour-operators“ got a recognition for successfully conducted corporate social responsible practices in 2018, in the category – “relations with the market“, among 5 other Macedonian companies that applied in the same category. On this year Ministry of Economy call for National award for best corporate social practices, applied a total of 38 projects, from 25 companies.
The National award, organized by the National Coordinative Body for Corporate Social Responsibility of Enterprises and the Ministry of Economy of Republic of Macedonia, is awarded for 11 years in a row, and in the past period 180 Macedonian companies submitted 580 socially responsible practices, showing their commitment to improve their influence on society and the environment. So far, a total of 276 good practices have been awarded in five different areas of social responsibility, of which 110 with statuettes, 162 with plaques and 4 with special awards for the most inventive practice.
The aim of the Award is to promote positive practices of socially responsible action and to inspire the introduction and further improvement of the social responsibility of enterprises in the Republic of Macedonia.
TAV Macedonia as an airport operator of both Macedonian airports, continues to record double digit increase in passenger’s number.
From January until October 2018, more than 2 million passengers traveled through both Macedonian airports – Skopje International Airport and Ohrid St. Paul the Apostle Airport, which is 17% growth annually. At the same time, the total number of flights is 17.017, which is 11% growth compared to the same period last year.

 

Covid19: Travel Safe

Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.

As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.

The precautions taken at our airport can be grouped under three main areas.

Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.

To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.

We kindly remind you to wear a mask during your trip to and from the airport with public transportation.

No, you can still check-in to your flight when you arrive at the terminal. On the other hand, for a faster and safer experience, we recommend to complete your online check-in before arriving at the terminal, whenever possible.

We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.

X-ray machines and trays are disinfected frequently.

Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.

Until further notice, only passengers and airport staff will be allowed inside the terminal. Please wait in the carpark to welcome guests.

We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 3 hours for international flights.

The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr

The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.

F&B areas, kitchens and storage areas are frequently disinfected.

We recommend using contactless payment options.

The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.

Duty-free areas and storage areas are frequently disinfected.

We recommend using contactless payment options.

The prayer areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.

Boarding pass and ID checks are configured to minimize contact with others.

Passengers without masks won’t be allowed to board the airplane.

International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.

All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Baggage conveyor systems are disinfected frequently.