TAV MACEDONIA WELCOMES ONE MILLIONTH PASSENGER AT SKOPJE AIRPORT

TAV MACEDONIA WELCOMES ONE MILLIONTH PASSENGER AT SKOPJE AIRPORT

TAV Macedonia welcomes one millionth passenger at Skopje Airport

 Skopje International Airport, operated by TAV Macedonia, has celebrated its success of reaching to the “one million passengers” this year.

 TAV Macedonia, a company of one of the world’s leading airport operators TAV Airports Holding, welcomed its one millionth passenger at Skopje International Airport on October 28, with a prize-giving ceremony. The one millionth passenger met with TAV Macedonia executives and was granted a fully covered weekend trip for two people to Istanbul.

 TAV Macedonia General Manager Zoran Krstevski said at the ceremony that “TAV Macedonia showed a great success at Skopje Airport with 1 million passengers hosted in the first ten months of this year. We are glad to reach this important milestone at Skopje International Airport, as a result of our customer-oriented approach. For this reason, we have won the Airport Service Quality award of Airport Council International for two years in a row. Our business concept has proven that we give importance to the passengers and the airline companies with the highest quality of services.”

Krstevski noted that their target is to increase the number of new destinations and flights, as well as more and better offer of the commercial services, such as food and beverage services operator BTA’s brand Cakes& Bakes, duty-free shops operator ATU, regular bus to Skopje, taxis, car rental and internet services.

TAV Macedonia Deputy General Manager for Operations Alper Ersoy stated that since the company has taken over the airport operations, the number of passengers, new routes and destinations have been growing continuously. “The passenger number growth at an annual level particularly intensified after 2010. While only 559.519 passengers traveled via Skopje Airport in 2009, we have hosted 1 million passengers between January and October. The passenger number increased by 66 percent in the last five years” Ersoy stressed that the company has increased its flight network with new airline companies and new destinations since the beginning of its operations at Skopje Airport, which has currently direct links to 26 cities in Europe and also Dubai. TAV Macedonia’s sucess is based on particularly its know-how, network and marketing strategy, said Ersoy, adding that the company will continue to cooperate with the government, the governmental institutions and also the airlines to develop more its Skopje and Ohrid Airports.

 In addition to the hotel accommodation and a dinner at an exclusive restaurant, the lucky passenger received a 200 EUR gift voucher to shop at the airport duty free shop, as well as free access to the airport business lounges.

 TAV Macedonia hosted 680.080 passengers in 2010, 759.928 in 2011, 828.831 in 2012 and 980.729 last year.

 About TAV Airports

TAV Airports is one of the leading airport operators in the world. In addition to the airports in Skopje and Ohrid, the company operates Ataturk Airport in Istanbul, Esenboga in Ankara, Adnan Menderes in Izmir, Gazipasa in Antalya and Milas-Bodrum. The airports in Tbilisi and Batumi in Georgia, Monastir and Enfidha-Hammamet in Tunisia, Medina in Saudi Arabia and Zagreb Airport in Croatia are also under its management.  TAV is also working in other areas of airport services including the duty free shops, food and beverages, security, IT and so forth.  In this context, TAV operates the commercial segments at Riga airport in Latvia. Together with its subsidiaries, the company provided services to around 652.000 flights and 84 million passengers in 2013.

Covid19: Travel Safe

Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.

As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.

The precautions taken at our airport can be grouped under three main areas.

Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.

To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.

We kindly remind you to wear a mask during your trip to and from the airport with public transportation.

No, you can still check-in to your flight when you arrive at the terminal. On the other hand, for a faster and safer experience, we recommend to complete your online check-in before arriving at the terminal, whenever possible.

We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.

X-ray machines and trays are disinfected frequently.

Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.

Until further notice, only passengers and airport staff will be allowed inside the terminal. Please wait in the carpark to welcome guests.

We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 3 hours for international flights.

The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr

The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.

F&B areas, kitchens and storage areas are frequently disinfected.

We recommend using contactless payment options.

The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.

Duty-free areas and storage areas are frequently disinfected.

We recommend using contactless payment options.

The prayer areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.

Boarding pass and ID checks are configured to minimize contact with others.

Passengers without masks won’t be allowed to board the airplane.

International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.

All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Baggage conveyor systems are disinfected frequently.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Skopje International Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Skopje International Airport

Frequently Asked Questions

 

There is regular shuttle bus transportation at Skopje International Airport for passengers that passes and stops at key bus stops in the City of Skopje, and arrives to the Airport, handled by the company ‘Manora’. The shuttle bus timetable is prepared according to the arrivals/departures of flights. The bus is stopping on these bus stops: Hotel “Holiday Inn”, Transportation Center, TC Biser, and Skopje International Airport. One way ticket for the shuttle bus costs MKD 180. You can find more information in the Passenger guide section of the web-page.

Skopje International Airport operates 24/7. You can arrive at the Airport at any time and wait for your flight. Restaurants and cafes such as Cakes & Bakes, Burger King and NeedStop are available for the passengers at any time, business lounge (PrimeClass CIP Service) offers you comfort 24/7, while the ATU Duty Free, opened during flights operations, offers a wide range of products.  

Check-in, registration of passengers at the check-in counters for passengers and baggage starts at least 120 minutes (2 hours) prior to the scheduled time of departure, and for intercontinental flight, at least 180 minutes (3 hours) prior to the departure time indicated on your flight ticket. Closing time of the airport check-in counter is no later than 40 minutes prior to the scheduled departure time indicated on your flight ticket, and for intercontinental flight no later than 60 minutes prior to the departure time indicated on your flight ticket.

For information about your flight, please follow the airport web-site, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e. as we receive information by airlines.

If you need urgent additional information about your flight, you can call the Information Desk on the phone number: +389 2 3148 333. The Information Desk is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at customer.mk@tav.aero.

If you lose your personal belonging at the airport or onboard the aircraft, please report it to the Lost & Found Unit while you are still at the airport. If you have already left the airport, please send an e-mail to lost.property@tav.aero

If you find lost item/s, please immediately report it to the officers of Lost & Found Unit, Security, or Check-in Counter, and send an e-mail to lost.property@tav.aero

TAV Macedonia in 2015 introduced free Wi-Fi internet at Skopje International Airport, and in 2019 it has been upgraded. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called "City of Skopje", password is not required. This network is not time-limited and log-in or sign-in is not required for future connections.

You do not need to reserve a parking lot in advance.

Car Park Pricelist:

1h – MKD 80

2h – MKD 100

2–4h – MKD 150

4–8h – MKD 200

8–24h – MKD 600

You can find more information in the Parking section of the web-page.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge. By enclosing the traffic license and the disability identification card at the Car Park Counter, located inside the terminal building, our employees will cancel the car park ticket and the disabled person will be automatically exempt from paying for the car park service. If all designated parking lots for disabled persons are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building next to the Information Desk. Passenger with reduced mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness or other cause of disability.

Currently – no, but we are working on it. At Skopje International Airport smoking is allowed only within the open terraces of the cafeterias located in the landside of the Terminal building. Smoking is not allowed within the Terminal Building. 
 

For any other question that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to: customer.mk@tav.aero. This is our Customer Relations Department, and our staff will respond to you accordingly as soon as possible.